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You’re currently connected to the official website of QWB.

Website’s editor

Publication manager: Hervé Michaud

Owner:
QWB
Novapôle
Zone de la Nau
2, rue des Frênes
19240 St-Viance
France

Simplified joint-stock company with capital of 10,000 euros.

Company registration number (RCS): 949 778 807 R.C.S. Brive

To contact us: contact@qwb.fr

Design and Production

Website creation – Be Com’ Different
8 bd Saint Vincent de Paul – 40990 Saint-Paul-lès-Dax
SIRET: 795 150 358 00039

Web site: agencebcd.fr

Hosting

Website hosted by Be Com’ Different at: Sysnove

Web site: sysnove.fr

Photos

Photo credits: I-stock photo Getty images / Adobe stock

General and Mandatory information

Legal and mandatory information about https://www.qwb.fr and QWB are indicated on this page in compliance with the June 2004 French Law for Confidence in the Digital Economy (LCEN).

The QWB company website can be found at the following address https://www.qwb.fr (hereinafter “the Site/Website.”) Access to and use of the Site are subject to the “legal notice” detailed below as well as to applicable laws and/or regulations.

Connection, use, and access to the Site imply full and unreserved acceptance of all the provisions of this legal notice by the Internet user. The Website is accessible to users at all times. However, interruptions for technical maintenance may be necessary.

Applicable Law

Any dispute arising in connection with the use of the Website is subject to French law

Site Content

Information Quality

QWB takes the utmost care to ensure that the information it publishes on the Website is of the highest quality and is regularly updated. However, QWB cannot guarantee the accuracy and completeness of all such information. Furthermore, this Site is subject to change without notice. QWB cannot be held responsible for errors, omissions, or the unavailability of information. QWB is solely bound by an obligation of means concerning the information it makes available to persons accessing the Site. The user acknowledges that he/she is solely responsible for the use of this information. More generally, QWB cannot be held responsible for any direct or indirect damage that may result from accessing and using the information contained on the Site, whatever the cause, origin, nature, or consequences.

Site Access

QWB may not be held liable for any direct or indirect damage resulting from access to the Website, any interruption or deletion thereof, or any damage resulting from fraudulent intrusion by a third party leading to modification of the information available on the site.

Hypertext Link

The hypertext links set up within the Site and linking to other sites on the Internet do not incur this Site’s liability with regard to their content, the links they contain, or their operating conditions (in particular the management of personal data).

Intellectual Property Code

The Site is an intellectual creation protected by the laws of the French Intellectual Property Code and by international regulations in force.

Under no circumstances are visitors to the Site authorized to reuse, transfer, or exploit for their own benefit all or part of the elements or works present on the Site.

Any representation or reproduction, in whole or in part, without the consent of the authors, their successors, or assigns is unlawful. The same applies to translation, adaptation or transformation, arrangement or reproduction by any art or process whatsoever.

Privacy Policy

The purpose of this notice is to inform customers and prospects of how QWB uses and protects the personal data it collects and why it processes this data.
QWB attaches great importance to the protection of privacy and undertakes to process personal data in accordance with French Data Protection Act 78-17 of 1/6/1978 as amended and General Data Protection Regulation (GDPR) No. 2016/679.

Quick Links:

1 – Personal Data Processed and Related Purposes

2 – Legal Basis for the Processing of Personal Data

3 – Mandatory or Optional Nature of Data

4 – Retention Period of Processed Data

5 – Recipients of Processed Data

6 – Security Measures Applied to Personal Data

7 – Location of Personal Data

8 – Automated Decision-Making

9 – Rights of Persons Whose Data is Processed

Preamble

What is personal data?

Personal data is any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him or her.

How is personal data collected?

Personal data may be collected directly from customers or prospects, particularly when they contact us, for example via the contact form on the Site.

Who is the data controller?

QWB is responsible for its own processing:
QWB SAS with capital of €10,000, registered with the Lyon Trade and Companies Registry under number RCS949 778 807 RCS Lyon, headquartered in LYON at 9 Rue Laure Diebold (69009).

Personal Data Protection:

QWB collects and processes personal data that is strictly necessary to provide customers with personalized, high-quality services.

1 – Personal Data Processed and Related Purposes

1.1 – Customer Relationship management

QWB collects and processes personal data whenever it comes into contact with a customer or prospect. The personal data it collects is necessary to provide customers and prospects with an appropriate response to their requests.
The data processed are as follows:

  • Customer identity, telephone number, mailing address, e-mail, purpose of request.

1.2- Customer and prospect file management

QWB retains the personal data of customers and prospects who have given their consent for this processing.  The purpose of managing this file is to maintain a means of contacting these customers and prospects to offer them relevant content.

2 – Legal Basis for Processing Personal Data

QWB is authorized to process Personal Data for the following purposes:

  • Consent for the processing of requests from customers and prospects and customer and prospect file management.

3 – Mandatory or Optional Nature of Data

Certain data referred to in our forms are mandatory.

If the customer does not wish to provide this information, QWB will be unable to provide the proposed service.

4 – Data Retention Period

In accordance with the principles defined in applicable regulations, QWB retains personal data only as long as is necessary to achieve the purpose for which it was collected.
The following retention periods are respected:

4.1 – Customer relationship management

Customer and prospect data collected in the context of solicitation management is destroyed as soon as the response to the request has been processed.

4.2 – Customer and prospect file management

Customer and prospect data collected in the context of customer and prospect file management is kept for 2 years from the last request.

5 – Recipients of Processed Data

Personal data are processed exclusively by QWB’s authorized internal departments

6 – Security Measures Applied to Personal Data

Personal data is subject to all technical and organizational measures necessary to ensure its confidentiality and security against any data breach, destruction, loss, alteration, disclosure, reproduction, or unauthorized access.

QWB’s subcontractors and service providers are subject to the same confidentiality and security obligations.

QWB guarantees that Personal Data will not be sold, exchanged, or transferred to another company/structure for any purpose without your consent.

Similarly, persons working for QWB are required to respect the confidentiality of your Data.

7 – Location of Personal Data

Data is not transferred outside the European Union.

8 – Automated Decision-Making

The data processing does not involve automated decision-making.

9 – Rights of Persons Whose Personal Data are Processed

In accordance with regulations, all data subjects have the following rights: right of access, rectification, deletion, opposition to personal data processing on legitimate grounds, and limitation of processing.

These rights may be exercised with QWB by writing to the following:

  • E-mail : contact@qwb.fr
  • Regular mail : QWB, 9, Rue Laure Diebold, 69009 Lyon

Any person concerned by the processing of his/her Personal Data who believes his/her rights have not been respected may, after contacting the data controller, send a complaint to the CNIL.

Cookies Policy

The rules relating to cookies are covered by:

  1. Directive 2002/58/EC, amended in 2009, concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on Privacy and Electronic Communications).
  2. Article 82 of the French Data Protection Act, which transposes these provisions into French law.
  3. Guidelines adopted by the CNIL on September 17, 2020.

What are cookies?

A cookie is a small data file (text file) that a website, when viewed by a user, asks your browser to store on your device in order to remember information about you, such as your language preferences or login information.

How do I manage my cookies preferences?

Cookie settings

If you disable certain categories of cookies, you may not be able to access certain parts of the Site or you may not be able to use certain Site functions.

From your browser

You can also prevent the recording of cookies and other tracers by configuring your browser’s confidentiality and/or security options. To do this, we invite you to consult the detailed explanations available on the website of the French data protection authority: see the CNIL website.

Please note, however, that blocking all cookies via your browser settings may lead to the alteration or loss of certain settings or information, making it difficult to navigate the Website.

Cookies used

Below, you will find the cookies used on the Site and their purpose

List of cookies

We set internal cookies.

Strictly necessary cookies

These cookies are necessary for the operation of the Website and cannot be deactivated in our systems. They are generally established as a response to actions you have performed that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or notify you of cookies, but some parts of the website may be affected. These cookies do not store any personally identifying information.

Modification of this Policy

The terms of this Policy may be periodically amended. Any material changes to this Policy will be posted on this Website.

Contact

Questions, comments, and requests regarding this policy are welcomed and should be addressed to QWB or the publisher.